Diploma of Community Services (CHC52015)

 

HIT THE MARK.

This course will allow you to develop the skills required to help make a positive and lasting difference in the lives of others and support the community. You will acquire the skills and expertise in assessing and identifying client needs, communicating effectively, offering advice on a range of support services.

The course reflects the growing roles of community services, case management and social housing workers involved in community support services in modern society.

This nationally recognised qualification offers potential career transition into:

  • Case Coordinator
  • Care Coordinator
  • Care Manager
  • Family Support Coordinator
  • Youth Worker
  • Social Worker

 

UNITS INCLUDE:


UNIT OF STUDY 1 (CS17T1)

PROFESSIONAL PRACTICE

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

CHCPRP003 Reflect on and improve own professional practice

WORKPLACE COMMUNICATION

This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.

CHCCOM003 Develop workplace communication strategies

MANAGE MEETINGS

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

BSBADM502 Manage meetings

LEGAL AND ETHICAL COMPLIANCE

This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.

CHCLEG003 Manage legal and ethical compliance

PERSONAL WORK PRIORITIES AND PROFESSIONAL DEVELOPMENT

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

BSBWOR501 Manage personal work priorities and professional development

UNIT OF STUDY 2 (CS17T2)

MANAGE AND PROMOTE DIVERSITY

This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.

CHCDIV003 Manage and promote diversity

WORK HEALTH AND SAFETY

This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.

HLTWHS004 Manage work health and safety

SOCIOLOGICAL FACTORS IN COMMUNITY WORK

This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.

CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

TEAM EFFECTIVENESS

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

BSBWOR502 Lead and manage team effectiveness

PROJECT WORK

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

BSBPMG522 Undertake project work

UNIT OF STUDY 3 (CS17T3)

WORKPLACE DEBRIEFING AND SUPPORT

This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.

CHCMGT005 Facilitate workplace debriefing and support processes

DEVELOP AND IMPLEMENT SERVICE PROGRAMS

This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.

CHCCCS007 Develop and implement service programs

COORDINATE COMPLEX CASE REQUIREMENTS

This unit describes the skills and knowledge required to coordinate multiple service requirements for clients with complex needs within a case management framework.

CHCCSM004 Coordinate complex case requirements

ASSESS CO-EXISTING NEEDS

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.

CHCCCS004 Assess co-existing needs

CASE MANAGEMENT

This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.

CHCCSM005 Develop, facilitate and review all aspects of case management

PROVIDE CASE MANAGEMENT SUPERVISION

This unit describes the skills and knowledge to take a leadership role in the delivery of quality case management. This includes disseminating information and providing advice on practice issues relating to case management within the organisation.

CHCCSM006 Provide case management supervision


 


Entry Requirements

Entrants to this qualification must have access to a computer, laptop, hand held or mobile device, the internet and also meet one of the following criteria:
  • Possess a Certificate IV in Community Services (or related discipline); OR
  • Possess relevant skills and knowledge gained through work experience; OR
  • Possess an Australian Senior Secondary Certificate of Education (i.e. a Year 12 qualification) or equivalent; OR
  • Demonstrate through a video conference, phone or in person interview the appropriate skills to undertake the course.

Additionally, to facilitate successful completion of the course, it is recommended that entrants have:

  • A minimum of 6 months’ work experience in any role
  • Proficiency in the use of technology and social web based programs (such as Facebook)
  • High level language, literacy and numeracy proficiency.

Timeframes

The course duration is approximately 64 weeks (Up to 18months)

(RTO Code: 90284)

Level 3, 166 Keira Street, Wollongong, NSW, 2500

Tuition Fee

$6,500

Payment Options

Minerva College also offers vocational education places on a full-fee basis for students. Students wishing to pay for their course can:

  • Make cash payments upfront.
  • Apply for credit or a personal loan.
    • With this option, after addressing certain eligibility criteria, you may be eligible for a personal loan from a financial institution, which must be paid back in line with that institution’s specific terms and conditions, but which will enable you to pay for your course upfront without having to apply for government assistance.
    • Click on the following link to apply for credit with our financial services partner Mac Credit: Mac Credit.

If you would like to talk about any of these options, please contact us below to find out more.

Start Date

Enrol any time with the course commencing on any day.

 


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