Diploma of Business Administration (BSB50415)


This qualification will provide you with a well-rounded balance of skills that will assist you in becoming an invaluable team member to a wide range of business organisations. This qualification is focused on broadening your range of administration skills to meet the expectations of employers. The course provides managerial-level training and a basis for a wide range of careers and occupations. You will learn how to manage meetings, plan and manage conferences and special projects, plan or review administration systems and manage business document design and development.

This nationally recognised qualification offers potential career transition into:

  • Administration Manager
  • Office Manager
  • Business Manager
  • Operations Manager
  • Team Leader





This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

BSBCUS501 Manage quality customer service


This unit describes the skills and knowledge required to create systems and processes to organise information and prioritise tasks.

BSBWOR501 Manage personal work priorities and professional development



This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

BSBINN502 Build and sustain an innovative work environment


This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

BSBADM502 Manage meetings


This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

BSBADM506 Manage business document design and development



This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.

BSBADM504 Plan and implement administrative systems


This unit describes the skills and knowledge required to plan, promote and coordinate conferences, ensuring follow-up procedures are incorporated.

BSBADM503 Plan and manage conferences


This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

BSBPMG522 Undertake project work

Entry Requirements

Entrants to this qualification must have access to a computer, laptop, handheld or mobile device, the internet and also meet one of the following criteria:
  • Possess a Certificate IV in Business (or related discipline); OR
  • Possess relevant skills and knowledge gained through work experience; OR
  • Possess an Australian Senior Secondary Certificate of Education (i.e. a Year 12 qualification) or equivalent; OR
  • Demonstrate through a video conference, phone or in person interview the appropriate skills to undertake the course.

Additionally, to facilitate successful completion of the course, it is recommended that entrants have:

  • A minimum of 6 months’ work experience in any role
  • Proficiency in the use of technology and social web based programs (such as Facebook)
  • High-level language, literacy and numeracy proficiency.


The course duration is 45 study weeks (up to 12 months to complete)


(RTO 90284)

Level 3, 166 Keira Street, Wollongong, NSW, 2500

Tuition Fee


Payment Options

Minerva College offers vocational education places on a full-fee basis for students. Students wishing to pay for their course can:

  • Make cash payments upfront.
  • Apply for credit or a personal loan.
    • With this option, after addressing certain eligibility criteria, you may be eligible for a personal loan from a financial institution, which must be paid back in line with that institution’s specific terms and conditions, but which will enable you to pay for your course upfront without having to apply for government assistance.
    • Click on the following link to apply for credit with our financial services partner Mac Credit: Mac Credit.

If you would like to talk about any of these options, please contact us below to find out more.

Start Date

Enrol any time with the course commencing on any day.



Fields marked with an * are required

If you wish to find out more, please complete the form below and one of out friendly careers consultants will be in touch at their first convenience.