Diploma of Leadership & Management (BSB51915)

LIVE WITHOUT LIMITS.

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Complete this course to develop your natural leadership skills to management level. You will gain the practical skills and management knowledge to lead and motivate a team, oversee successful projects and provide effective leadership across a business.

This nationally recognised qualification offers potential career transition into:

  • Business Manager
  • Department Manager
  • Operations Manager
  • Administration Manager
  • Office Manager
  • Team Leader
  • Facilities Coordinator
  • Small Business Owner
  • Entrepreneur

 

UNITS INCLUDE:


UNIT OF STUDY 1 (LM17T1)

CUSTOMER SERVICE

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

BSBCUS501 Manage quality customer service

PROFESSIONAL DEVELOPMENT

This unit describes the skills and knowledge required to create systems and processes to organise information and prioritise tasks.

BSBWOR501 Manage personal work priorities and professional development

INNOVATION IN ACTION

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

BSBINN502 Build and sustain an innovative work environment

MANAGING MEETINGS

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

BSBADM502 Manage meetings

UNIT OF STUDY 2 (LM17T2)

PEOPLE PERFORMANCE

This unit describes the skills and knowledge required to manage the performance of staff. Learn how the development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

BSBMGT502 Manage people performance

TEAM EFFECTIVENESS

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

BSBWOR502 Lead and manage team effectiveness

EMOTIONAL INTELLIGENCE

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

BSBLDR501 Develop and use emotional intelligence

OPERATIONAL PLAN

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

BSBMGT517 Manage operational plan

UNIT OF STUDY 3 (LM17T3)

WORKPLACE RELATIONSHIPS

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

BSBLDR502 Lead and manage effective workplace relationships

FINANCIAL MANAGEMENT

This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating the effectiveness of financial management processes.

BSBFIM501 Manage budgets and financial plans

RUNNING PROJECTS

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

BSBPMG522 Undertake project work

WORKFORCE PLANNING

This unit defines the skills and knowledge required to plan and manage the flexible workforce. It covers planning, recruitment and support for people in a range of work arrangements such as full and part-time employees, casual labour, contractors, fixed term, virtual teams, distributed teams, offsite/home workers and volunteers.

BSBMGT520 Plan and manage the flexible workforce


Entry Requirements

Entrants to this qualification must have access to a computer, laptop, hand held or mobile device, the internet and also meet one of the following criteria:
  • Possess a Certificate IV in Business (or related discipline); OR
  • Possess relevant skills and knowledge gained through work experience; OR
  • Possess an Australian Senior Secondary Certificate of Education (i.e. a Year 12 qualification) or equivalent; OR
  • Demonstrate through a video conference, phone or in person interview the appropriate skills to undertake the course.

Additionally, to facilitate successful completion of the course, it is recommended that entrants have:

  • A minimum of 6 months’ work experience in any role
  • Proficiency in the use of technology and social web based programs (such as Facebook)
  • High level language, literacy and numeracy proficiency.

Timeframes

The course duration is 60 study weeks (up to 18 months to complete)

(RTO 90284)

Level 3, 166 Keira Street, Wollongong, NSW, 2500

Tuition Fee

$5,000

Payment Options

Minerva College also offers vocational education places on a full-fee basis for students. Students wishing to pay for their course can:

  • Make cash payments upfront.
  • Apply for credit or a personal loan.
    • With this option, after addressing certain eligibility criteria, you may be eligible for a personal loan from a financial institution, which must be paid back in line with that institution’s specific terms and conditions, but which will enable you to pay for your course upfront without having to apply for government assistance.
    • Click on the following link to apply for credit with our financial services partner Mac Credit: Mac Credit.

If you would like to talk about any of these options, please contact us below to find out more.

Start Date

Enrol any time with the course commencing on any day.

 


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